PFMLA Helpdesk Specialist — Hybrid; Remote
Remote / Online - Candidates ideally in
Rocky Hill, Hartford County, Connecticut, 06067, USA
Listed on 2026-06-08
Rocky Hill, Hartford County, Connecticut, 06067, USA
Listing for:
United Way of Connecticut Inc
Full Time, Remote/Work from Home
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Bilingual, Technical Support
Job Description & How to Apply Below
United Way of Connecticut Inc is seeking a customer service expert for its Paid Leave Contact Center. This role requires strong communication skills and the ability to assist employees with their Paid Family Medical Leave Act (PFMLA) inquiries. The position offers competitive pay at $21/hour, with a hybrid work model of 4 remote days and 1 in-office day after training. Join a passionate team dedicated to making a difference in Connecticut!
The ideal candidate will have a bachelor’s degree and excellent customer service experience, providing clear explanations and support to callers navigating important benefits.
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