Customer Experience Booking Agent

Customer Experience Booking Agent – Part Time 30 hours a week

Camp Beaumont a renowned an award-winning UK-based provider of multi-activity day camps for children and teenagers aged 3 to 14. Operating during school holidays (including half-terms, summer, and winter).

We are looking for a Booking Agent to help with our busiest times for our summer camps. You will be working on our bespoke booking system (training will be given) and dealing with a 3rd party booking portal.

• Part time contract from 22nd June through to 21st August 2026
• This role is a Hybrid role and can be split between home based and our office in Mundon n
• 30 hours per week split into approximately 5 hours per day
• Must be able to work on a Sunday
• Start time 7.30am (this is essential as bookings come in over night)

• Ability to check capacity and ratios at each individual camp
• Good customer relationship

Join the Camp Beaumont team this summer!

Camp Beaumont is an award-winning provider of exciting multi-activity day camps for children aged 3–14 across the UK. During school holidays, we create memorable experiences for thousands of families, and we're looking for a highly organised Customer Experience Booking Agent to support our busy summer season.

This is an excellent opportunity for someone with strong attention to detail, great customer service skills, and the ability to thrive in a fast-paced environment.

As a Customer Experience Booking Agent, you will play a key role in ensuring bookings are processed accurately and efficiently. You'll work with our bespoke booking system (full training provided) and a third‑party booking portal, helping families secure places at our popular summer camps.

• Part‑time fixed‑term contract: 22 June – 21 August 2026
• £14.00 per hour
• 30 hours per week (approximately 5 hours per day)
• Hybrid working – split between home and our office in Mundon near Maldon
• Opportunity to join a friendly, supportive team during our busiest and most exciting season
• Available to work Sundays essential (4-5 hours)
• Able to start work at 7:30am (essential, as bookings are received overnight)
• Strong organisational skills and attention to detail
• Comfortable working with online systems and databases

We're looking for someone who has:

• Exceptional attention to detail
• The ability to monitor camp capacities and children ratios at each individual camp
• Strong relationship‑building
• Excellent customer service and communication skills

If you enjoy delivering outstanding customer experiences and want to be part of our award‑winning organisation we'd love to hear from you.

For more information contact Debra or apply today.