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Remote Health Care Customer Service

Remote / Online - Candidates ideally in
Lubbock, Lubbock County, Texas, 79401, USA
Listing for: State Collection Service, Inc.
Remote/Work from Home position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below

A company is looking for a Health Care Customer Service Representative for 2nd shift.

Key Responsibilities
  • Handle inbound and outbound calls to resolve billing and payment issues
  • Respond to patient inquiries in a professional manner and facilitate payment arrangements
  • Adhere to client-specific protocols and applicable laws while managing tasks
Required Qualifications , Training, and Education
  • 1+ years of experience in a call center or customer service role
  • Knowledge of medical terminology, patient billing, and healthcare insurance preferred
  • Ability to work in a fast‑paced, deadline‑oriented environment
  • Strong organizational skills to manage multiple tasks simultaneously
  • Bilingual candidates are encouraged to apply for additional support
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