Remote Customer Care Specialist
Utica, Oneida County, New York, 13501, USA
Listed on 2026-06-09
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Remote Customer Care Specialist - 1099 Contractor
Job Category
:
Customer Service
Requisition Number
: REMOT
002198
- Full-Time
- Remote
Showing 1 location
Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email.
Agents may be asked to transition to between channels at any time.
Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters.
ToSTRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).