Experienced Third-Party Collection Specialist Job Saint Paul Minnesota USA,Customer Service/HelpDesk

IC System is looking for someone who shares our company core focus and values. Strong candidates will uphold our Core Values, contribute to our positive culture, be a trustworthy colleague, and enjoy working on a collaborative team. The right person is someone who makes our organization a better place for every employee.

Seeking Experienced Third-Party Collection Specialists

Are you currently working for a collection agency or have recent agency experience? We'd love to connect with you!

Qualifications:

Must be currently working in a collection agency or have very recent agency experience
2+ years of third-party collections experience
Must reside in one of the following states:
Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, Florida, Texas, Illinois
Must be 18 years of age or older.

Why You'll Love Working Here

Competitive Pay & Commission - Base pay plus performance-based commission for strong earning potential.
Flexible Schedules - Set your own hours with no evening or weekends required.
Remote Work - Enjoy the freedom of working from home, with no commute required.
Generous PTO -Earn up to 3 weeks of paid time off in your first year.
Supportive Work Environment - Be part of a team that values your contributions and celebrates results.

What You'll Do:

Handle inbound and outbound calls to assist consumers in resolving delinquent accounts.
Communicate clearly and respectfully to build trust and rapport.
Use ethical, effective, and friendly negotiation techniques.
Consistently meet or exceed monthly performance goals.

Schedule:

First 4 weeks: Monday-Friday, 8:30 AM - 4:00 PM.
After 4 weeks: Choose your own schedule between 7:00 AM - 8:00 PM, Monday-Friday. (40 hours per week required)
No evenings or weekends required!

Workspace Requirements:

A dedicated workspace free from distractions during work hours.
Ability to work seated at a computer with dual monitors and a headset.
Reliable, high-speed hardwired internet connection.

Compensation & Benefits:

On-Demand Pay - Access your earnings before payday.
Paid Time Off - Up to 3 weeks in your first year.
Comprehensive Benefits - 401(k), medical, dental, and vision insurance.

We are continuously accepting applications for future opportunities. While we may not have an immediate opening, qualified candidates may be contacted as positions become available.

IC System is an Equal Opportunity Employer and promotes a drug-free work environment.