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Customer Service Rep Bilingual Technical Support HelpDesk/Support

Remote Call Center Specialist III - Escalations & Mentoring

Remote / Online - Candidates ideally in
Spearfish, Lawrence County, South Dakota, 57783, USA
Listing for: Trustmark Companies
Remote/Work from Home position
Listed on 2026-06-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A service-oriented company is seeking a Call Center Representative III to manage inbound client requests and inquiries remotely. This role involves researching and resolving complex customer inquiries, determining root causes of issues, and entering updates into the system. Candidates should have 4-6 years of relevant experience and a strong understanding of business procedures, alongside mentoring responsibilities for new hires. This position offers an opportunity to impact customer satisfaction significantly.
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