Senior Customer Success Leader - AI-Driven, Remote
Remote / Online - Candidates ideally in
North Little Rock, Pulaski County, Arkansas, 72114, USA
Listed on 2026-06-10
North Little Rock, Pulaski County, Arkansas, 72114, USA
Listing for:
DataGrail, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-06-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Data Grail, Inc. is looking for a full-time Senior Customer Success Manager to lead a remote team of Customer Success Managers. Responsibilities include coaching team members, managing renewal performance, and developing strategies to enhance customer engagement.
The ideal candidate has experience in a fast-paced SaaS environment, focuses on retention metrics, and possesses strong coaching instincts. Build relationships quickly with team members and engage deeply with customer accounts.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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