Work From Home – Customer Service

Role Overview

• Provide customer service support via phone
• Document interactions accurately
• Maintain performance standards throughout certification and production

• Take inbound/outbound calls with professionalism and empathy
• Help customers resolve basic questions and issues
• Input data into client systems with accuracy
• Follow up to ensure customer satisfaction
• Work towards metrics that can lead to fast-track promotions

• This is a 1099 independent contractor opportunity
• Certification attendance is mandatory
• Startup and equipment requirements apply
• Missing certification or performance benchmarks may result in removal

• Quiet, distraction-free home workspace
• Wired high-speed internet
• Windows 11 PC (8GB RAM minimum; 16 GB preferred)
• USB headset and wired internet required prior to start

• Contract rates typically range $12–$15/hour, depending on program
• Advancement opportunities are performance-based, not guaranteed
• This opportunity rewards consistency, preparation, and follow-through

Greenville, United States | Posted on 04/09/2026