Customer Services Representative - Remote Work

About the Opportunity We are a growing organization focused on supporting individuals and families as they explore benefit programs designed to provide long-term financial protection and peace of mind. Through our work with established unions, associations, and member-based groups, we help members better understand the options available to them and guide them through a simple, professional process. Our team is committed to clear communication, dependable support, and creating a positive experience for every member we assist.

Role Overview This opportunity is well-suited for individuals who enjoy speaking with people, answering questions, and providing helpful guidance. You will connect with members who have already expressed interest in learning more about available benefit programs. In this role, you will explain options in an easy-to-understand way, support members through virtual consultations, and assist with basic digital documentation so they can make informed decisions with confidence.