Remote Client Success Specialist
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-06-12
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Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager
Launch a flexible remote career helping families understand important benefit programs. AO Globe Life is expanding its remote team and seeking motivated individuals who want meaningful work, professional growth, and the opportunity to build a long-term career from anywhere in the United States.
Full training, structured mentorship, and pre-qualified client consultations are provided so you can focus on developing your skills and supporting individuals and families with confidence.
What You’ll Gain100% remote work environment
Flexible scheduling that supports work-life balance
Pre-qualified client consultations provided — no cold outreach required
Comprehensive training and licensing support
Health insurance premium reimbursement program
Monthly and quarterly performance bonuses
Equity opportunities for qualifying team members
Leadership development and advancement pathways
Collaborative, mission-driven team culture
What You’ll DoConduct scheduled virtual consultations with clients through Zoom
Help individuals and families understand available benefit options
Guide clients through the enrollment process and provide follow-up support
Maintain organized digital records of client interactions
Participate in weekly training sessions and mentorship programs
Who Thrives in This RoleStrong communicators who enjoy helping others
Organized professionals comfortable working independently
Individuals confident using video meetings and digital tools
Candidates who are coachable and motivated by professional growth
Customer service or client-facing experience is helpful but not required
RequirementsAuthorized to work in the United States
Windows-based laptop or desktop computer with webcam
Reliable internet connection
About AO Globe LifeFor more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly serves union members, credit union clients, and veterans by offering programs designed to help protect families’ financial futures.
With a growing remote-first workforce and a commitment to mentorship and service, AO Globe Life continues to build meaningful career opportunities nationwide.
Apply today to begin building a career that combines flexibility, growth, and purpose.
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