Sales Representative; Care Solutions Consultant – Honor Technology | Remote

Sales Representative (Care Solutions Consultant) – Honor Technology | Remote (US) Job Summary

Honor Technology is seeking a Sales Representative (Care Solutions Consultant) to guide families through their first conversations about in‑home, non‑medical care. This full‑time, remote role offers $19.90–$22.10/hour plus a monthly bonus structure, equity, and comprehensive benefits.

The successful candidate will manage high‑volume inbound and outbound calls, build trust quickly, and connect clients with personalized care solutions through Home Instead, Honor’s consumer care brand.

• Job Title: Sales Representative (Care Solutions Consultant)
• Employer: Honor Technology (Home Instead)
• Location: Remote (US‑based)
• Pay: $19.90–$22.10/hour + tiered monthly bonuses ($300+ at 100% target)
• Job Type: Full‑Time
• Schedule: Fixed schedule + every fourth weekend (Saturday & Sunday); evening and weekend availability required
• Training: Mandatory 3‑week virtual training (Mon–Fri, 9:00am–5:00pm CT, on‑camera participation)
• Reports To: Sales Manager

Honor Technology’s mission is to change the way society cares for older adults. Through its consumer brand Home Instead
, the world’s leading provider of in‑home care, Honor delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by technology, compassionate care, and a commitment to helping older adults live life on their own terms.

• Manage 80–95 inbound and outbound calls daily with potential clients and families
• Listen deeply to client needs and match them to appropriate care solutions
• Communicate services clearly, ask for commitment, and schedule consultations
• Meet or exceed sales metrics (call volume, conversion rates, quality standards)
• Use CRM tools (e.g., Salesforce) to track activity and follow up consistently
• Balance empathy with confident sales execution in every interaction

Essential:

• 3+ years of phone‑based sales or customer service experience (inbound/outbound)
• Bachelor’s degree or equivalent professional experience
• Experience in high‑volume call center environments
• Proven ability to thrive in metrics‑driven environments
• Empathetic communicator with strong sales execution skills
• Remote work experience with effective time management and team collaboration

Preferred:

• Experience in home care, healthcare, or senior services

• Competitive hourly pay ($19.90–$22.10/hour)
• Tiered monthly bonus structure (starting at $300 for 100% target achievement)
• Equity opportunities
• 401(k) with up to 4% match
• Medical, dental, and vision coverage (including zero‑cost employee plans)
• Employer‑paid short‑ and long‑term disability and life insurance
• Voluntary additional life insurance option
• Generous paid time off program
• Employee Assistance Program, mental health and wellness benefits, discount program

How to Apply:

• Submit your application via Honor Technology’s careers portal.
• Highlight your phone‑based sales, customer service, and call center experience.
• Shortlisted candidates will be contacted for interview.

TO APPLY