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Customer Service Rep
Remote / Online - Candidates ideally in
Worcester, Worcester County, Massachusetts, 01610, USA
Listed on 2026-06-12
Worcester, Worcester County, Massachusetts, 01610, USA
Listing for:
Polar Beverages
Full Time, Remote/Work from Home
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep -
Administrative/Clerical
Job Description & How to Apply Below
Responsibilities:
- Data entry order processing
- Ability to work with high volume of emails
- Verbal and written communication with customers regarding orders, inquiries, requests and concerns
- Knowledge of inventory control
- Interact with multiple departments and all levels of management
- Warehouse personnel regarding order substitutions and revisions
- Sales force regarding orders, pricing, return authorizations, inventory, customer complaints, etc.
- Interact with Polar co-pack facilities regarding orders, return authorizations, inventory, etc.
- Interact with outside carriers to confirm availability of loads for customer pickup
- Manage customers database for advanced shipping notices and routing requests
- Ability to multitask and work in a fast paced environment
- Prior Inventory or truck scheduling experience is helpful
- Good phone skills
- Data Entry skills
- Good math skills
- Computer knowledge, Microsoft Office
- Attention to detail and ability to prioritize
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