Client Solution Specialist

** Position Overview*
* At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success.  As a(n) Client Solution Specialist you will be part of PNC's Mortgage Home Lending Center organization.

This position may not be available in all geographic locations.

Schedule:

Saturday-Wednesday, 9-5pm EST or Monday-Friday, 11:30-8pm EST

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

** Job Description*
* + Provides sales, service and execution support for new and ongoing client relationships.

+ Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy.

+ Performs common processing and ensures compliance with standard regulations and processes. May administer implementation plans.

+ Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.

+ Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.

+ May perform general administrative support.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+  
** Customer Focused**  - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+  
** Managing Risk**  - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

** Qualifications*
* Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

** Preferred Skills*
* Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience (CX), Personal Initiative, Relationship Management, Results-Oriented

** Competencies*
* Accuracy and Attention to Detail, Customer Support Policies, Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support and Administration

** Work Experience*
* Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

** Education*
* Associates

** Certifications*
* No Required Certification(s)

** Licenses*
* No Required License(s)

** Pay Transparency*
* Base Salary:  $37,500.00 - $75,000.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education.

** Application Window*
* Generally, this opening is expected to be posted for two business days from 04/24/2026, although it may be longer with business discretion.

** Benefits*
* PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and…