Remote Student Support Specialist
Remote / Online - Candidates ideally in
Thornton, Adams County, Colorado, 80241, USA
Listed on 2026-06-12
Thornton, Adams County, Colorado, 80241, USA
Listing for:
Cengage Group
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-06-12
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Cengage Group in Denver, Colorado, is seeking a Tier 2 Student Advisor to provide high-quality support for customers. This role involves resolving issues with empathy and efficiency in a structured call center environment. You will own the case resolution process, ensuring all learners receive a personalized and exceptional experience.
The ideal candidate should have 1-2 years of customer service experience, strong communication skills, and the ability to multitask across various platforms. The position offers a base pay of $19.00 – $22.00 per hour.
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