Remote Lifecycle Automation Lead - Scale SaaS Customer Success
Remote / Online - Candidates ideally in
Waukesha, Waukesha County, Wisconsin, 53186, USA
Listed on 2026-06-13
Waukesha, Waukesha County, Wisconsin, 53186, USA
Listing for:
CXT SOFTWARE
Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
CRM System, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
CXT Software is seeking a Customer Lifecycle Automation Manager to design and implement automated programs across onboarding, renewal, and expansion. This role will drive customer engagement and manage health scoring frameworks for Tier 3–4 customers.
The ideal candidate has 5–7+ years in Customer Success Operations or similar roles, with hands-on experience in CRM systems such as Hub Spot and Salesforce. Enjoy the flexibility of a fully remote position while playing a key role in enhancing customer experiences.
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