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Strategic CSM - ROI‑Driven, Remote Relationship Builder
Remote / Online - Candidates ideally in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listed on 2026-06-13
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for:
ServiceTitan
Remote/Work from Home
position Listed on 2026-06-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Service Titan is seeking a Customer Success Manager to join their CSM Team. This role involves building strong relationships with customers, understanding their needs, and empowering them to achieve their goals with Service Titan's tools. Responsibilities include managing accounts, guiding customers in maximizing their use of the platform, and driving customer satisfaction.
We are looking for someone with at least 2 years in customer-facing roles, strong communication skills, and a data-driven approach to success. The position offers flexibility and a supportive working environment.
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