Call Center Team Lead - Remote & PTO
Remote / Online - Candidates ideally in
Killeen, Bell County, Texas, 76542, USA
Listed on 2026-06-14
Killeen, Bell County, Texas, 76542, USA
Listing for:
MCI
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
MCI is seeking a Customer Service Supervisor in Killeen, Texas to manage a team of 15-25 agents in a busy call center. Responsibilities include coaching, performance monitoring, and ensuring customer satisfaction. Ideal candidates will have leadership experience and a deep understanding of call center operations.
The role emphasizes strong communication skills and a proactive approach. Benefits include PTO, health coverage, and opportunities for career growth. Join MCI for a supportive and engaging work environment.
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