Remote Retention Specialist – Customer Care & Appointments
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-06-14
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
ADT Security Services
Remote/Work from Home
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
ADT Security Services is hiring a Retention Coordinator for their Jacksonville location. This entry-level role involves handling customer calls, scheduling appointments, and facilitating service requests with a focus on customer service.
The role primarily operates remotely after training, with occasional onsite requirements. Ideal candidates should have a high school diploma, some customer service experience, and possess strong problem-solving skills.
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