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Customer Success Mgr./ CSM

Global Member Activation & Onboarding Lead

Remote / Online - Candidates ideally in
Hilo, Hawaii County, Hawaii, 96720, USA
Listing for: 4WARD.earth
Remote/Work from Home position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
th, we’re looking for a proactive New Member Experience Lead to manage the first 30 days of our members' journeys. This remote position requires connecting new members with existing ones, following up with inactive users, and improving onboarding processes. Previous experience in community or customer success is essential, along with strong communication skills and a passion for climate and sustainability.

Join us to have a global impact.
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