Remote Call Center Specialist III - Escalations & Mentoring
Remote / Online - Candidates ideally in
Spokane Valley, Spokane, Spokane County, Washington, 99201, USA
Listed on 2026-06-15
Spokane Valley, Spokane, Spokane County, Washington, 99201, USA
Listing for:
Trustmark Companies
Remote/Work from Home
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, Technical Support
Job Description & How to Apply Below
A service-oriented company is seeking a Call Center Representative III to manage inbound client requests and inquiries remotely. This role involves researching and resolving complex customer inquiries, determining root causes of issues, and entering updates into the system. Candidates should have 4-6 years of relevant experience and a strong understanding of business procedures, alongside mentoring responsibilities for new hires. This position offers an opportunity to impact customer satisfaction significantly.
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