WFH - Benefits Specialist
Yankton, Yankton County, South Dakota, 57078, USA
Listed on 2026-06-15
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
American Income Life is an international organization dedicated to protecting working families across the United States, Canada, and New Zealand, with a wholly owned subsidiary serving New York. For more than 65 years, we’ve partnered with labor unions, credit unions, associations, and their members to provide life, accident, and supplemental health benefits.
As we continue to expand, we’re seeking motivated individuals who enjoy helping people, communicating clearly, and building long-term relationships — all from the comfort of home.
What You’ll DoAssist members with benefit enrollment and eligibility questions
Handle incoming customer service calls and follow-ups
Respond to coverage requests with the client’s best interests in mind
Explain personalized benefit options using our guided needs-analysis system
Work closely with leadership and training teams to stay current on products and programs
What We’re Looking ForStrong communication and people skills
Dependable, organized, and comfortable working remotely
Customer service or call-center experience is helpful but not required
Willingness to learn — full training provided
What We Offer100% remote work — no commute
Paid training and ongoing support
Competitive compensation structure
Career advancement and leadership opportunities
Full benefits after 90 days
A culture that values work-life balance
Apply today to learn how you can join a growing, people-first organization while building a stable and rewarding remote career.
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