Remote Call Center Lead - Escalations & Operations
Remote / Online - Candidates ideally in
Montgomery, Montgomery County, Alabama, 36136, USA
Listed on 2026-06-15
Montgomery, Montgomery County, Alabama, 36136, USA
Listing for:
Gainwell Technologies
Remote/Work from Home
position Listed on 2026-06-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Call Center / Support
Job Description & How to Apply Below
Gainwell Technologies is looking for a Call Center Unit Lead to provide advanced customer support and day-to-day operational leadership in a remote setting. Responsibilities include handling escalated calls, mentoring team members, and ensuring high-quality service.
The ideal candidate will have extensive customer service experience, along with strong problem-solving and communication skills. Gainwell offers a comprehensive benefits package and values work-life balance and career development.
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