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Customer Service Representatives

Remote / Online - Candidates ideally in
Chesapeake, Virginia, 23322, USA
Listing for: Sutherland Global
Remote/Work from Home position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Office Administrator/ Coordinator
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 30000 - 50000 USD Yearly USD 30000.00 50000.00 YEAR
Job Description & How to Apply Below

Job Overview

You must reside in the Chesapeake, VA area to qualify as you are required to work on-site for a minimum of 6 weeks, then can transition to working from home.

We’re Sutherland and we’re seeking

Customer Service/Emergency Services Representatives. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you.

Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and able to work at least one weekend day.

Benefits
  • Hourly rate
  • Medical, dental and vision benefits
  • Paid training & PTO
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Employee Discounts
  • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Qualifications
  • Excellent verbal and written communication skills
  • Fulltime availability
  • Driven by solving problems and meeting goals
  • Familiar with Microsoft Office
  • Experienced in customer service with strong multi-tasking skills
  • High school diploma or equivalent
EEO Statement

EEOC and Veteran Documentation

During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.

At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional.

If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

Please note:

YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

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