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Music Customer Support Specialist — Remote

Remote / Online - Candidates ideally in
Ypsilanti, Washtenaw County, Michigan, 48197, USA
Listing for: Five Star
Full Time, Remote/Work from Home position
Listed on 2026-06-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 14 - 15 USD Hourly USD 14.00 15.00 HOUR
Job Description & How to Apply Below
Position: Music Customer Support Specialist — Remote-friendly

Five Star is hiring customer service agents to support J.W. Pepper, the largest sheet music retailer in the US. In this full-time position, you will assist bands, choirs, and orchestras with their concert needs via phone, email, and chat. Candidates should have experience in customer service, strong communication skills, and must be at least 18 years old.

The role offers a competitive starting pay of $14/hour plus bonuses and requires availability between 9:00am-6:00pm (EST) from Monday to Friday.

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