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Remote SaaS Customer Experience Specialist
Remote / Online - Candidates ideally in
Suffolk, Virginia, 23432, USA
Listed on 2026-06-16
Suffolk, Virginia, 23432, USA
Listing for:
BioRender
Remote/Work from Home
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Bio Render is seeking a Customer Experience Associate responsible for providing fast, empathetic support via email, chat, and phone. You will troubleshoot user inquiries and document findings, contributing voice of the customer insights to improve product development. The ideal candidate has 1+ years in customer service, preferably in a SaaS environment, and a Bachelor’s degree in life sciences. This role is remote-first, allowing you flexibility in your work environment.
Join us in our mission-driven effort to enhance scientific communication globally!
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