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Remote Call Center Team Lead - Coaching & Performance
Remote / Online - Candidates ideally in
Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listed on 2026-06-16
Bethlehem, Northampton County, Pennsylvania, 18020, USA
Listing for:
Talentoma
Remote/Work from Home
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Talentoma is seeking a Remote Call Center Team Lead to supervise customer service representatives. In this role, you will lead and support remote agents, monitor performance metrics, and provide coaching to ensure excellent customer experiences.
The ideal candidate should have call center leadership experience and strong communication skills to assist with customer concerns and support training efforts.
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