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Escalation Resolution Specialist - Hybrid & Multi-Channel
Remote / Online - Candidates ideally in
Saco, York County, Maine, 04072, USA
Listed on 2026-06-16
Saco, York County, Maine, 04072, USA
Listing for:
TripAdvisor LLC
Full Time, Remote/Work from Home
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Trip Advisor LLC is looking for an Escalation Resolution Associate to support customers by resolving queries effectively via phone, chat, and email. This hybrid role requires working in the Oxford office 3 times a week and allows for home-based late shifts.
Candidates should have at least 6 months of customer service experience and strong English skills, with the ability to handle complex cases. The position offers competitive compensation, remote-friendly flexibility, and various employee benefits including tuition assistance and health programs.
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