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Customer Service Rep

Remote Mortgage Escalations & Compliance Advocate

Remote / Online - Candidates ideally in
Pawtucket, Providence County, Rhode Island, 02860, USA
Listing for: Carrington Holding Company
Remote/Work from Home position
Listed on 2026-06-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading mortgage service provider is seeking a Mortgage Customer Service Advocate to work remotely, primarily during Pacific Standard business hours. The role involves handling escalated customer complaints and ensuring compliance with regulatory standards. Candidates should have 3-5 years of experience in a legal complaint environment and be proficient in Microsoft 365. This position offers comprehensive healthcare plans, training programs, and a discretionary 401(k) match among other benefits.
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