Customer Care Advocate
Remote / Online - Candidates ideally in
New York, New York County, New York, 10004, USA
Listed on 2026-06-17
New York, New York County, New York, 10004, USA
Listing for:
Hays
Full Time, Remote/Work from Home
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Bilingual, Technical Support, Customer Service Rep
Job Description & How to Apply Below
Title:
Customer Care Advocate
Location:
Oriskany Training type:
In Person - Training
Hours:
8:30-5pm EST Monday-Friday, 30-minute lunch (No time off planned during training until end of nesting.) After training hours:
• An ability to work during the hours of operation of Monday-Friday 8:00am – 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs.
• Schedules after training will be determined using ranking system based on performance in training. Temps will bid on available schedules that very throughout all hours of operation, 8:00am – 11:00pm EST. Ranking will be based on Progress Check scores and Behavior ratings. Schedule and Internet Requirements:
• Assignment is virtual, with in person training. Associates near a Met Life office would report to work in person 1 day a month or any day that you are unable to work from home (could be due to system issue, internet outage, poor etc).
• Able to use video during interviews, coaching, weekly huddles, and virtual training.
• An ability to work during the hours of operation of Monday-Friday 8:00am – 11:00pm EST must be flexible in regard to shifts worked, which may change based on business needs.
• No time off planned during training until end of nesting.
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