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Travel Consultant

Remote / Online - Candidates ideally in
Duluth, Gwinnett County, Georgia, 30096, USA
Listing for: RemX
Remote/Work from Home position
Listed on 2026-06-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 20.19 USD Hourly USD 20.19 HOUR
Job Description & How to Apply Below

Travel Consultant

LOCATION:
Duluth. Fully on-site during training, then remote

$20.19/hour

Full-Time | 1st Shift Shift

Position Overview

Seeking customer-focused individuals to join our team as Travel Consultants. This is a high-volume, customer service call center role supporting travel planning and client needs in a fast-paced, remote environment.

Schedule & Training

  • Training:
    • 4 months, Monday–Friday, 8:00 AM–5:00 PM (fully onsite training)
  • Post-Training Schedule:
    • 1st Shift (typically Sunday–Thursday or Tuesday-Saturday)
    • Shift hours may fall anytime between 7:00 AM – 7:30 PM

Key Responsibilities

  • Handle high-volume inbound calls and email support in a call center environment
  • Assist customers with travel planning including flights, hotels, and itineraries
  • Resolve customer issues, including changes, cancellations, and service concerns
  • Maintain accurate booking details, data entry, and reservations
  • Provide professional, customer-focused service while meeting performance expectations
  • Collaborate with internal teams to ensure a seamless customer experience

Required Qualifications

  • Experience in customer service, call center, or client support
  • Strong communication skills (phone, email)
  • Comfortable working in a fast-paced, performance-driven environment
  • Ability to multitask and navigate multiple systems simultaneously
  • Strong attention to detail and organizational skills
  • Basic computer skills (Microsoft Office, web-based systems, CRM tools)
  • High school diploma or equivalent

Work Requirements

  • Fully remote position after 6 months training (must have a dedicated home workspace)
  • Reliable high-speed internet required (no satellite or certain wireless providers)
  • Must be available for onsite training and occasional travel to Duluth, GA for meetings/training

Why Join Us

  • Paid 6 month training program
  • Work-from-home opportunity
  • Supportive team environment
  • Opportunity to build experience in travel, customer service, and call center operations
  • Long-term career growth potential

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