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Senior Remote Customer Support Leader

Remote / Online - Candidates ideally in
Bossier City, Bossier Parish, Louisiana, 71111, USA
Listing for: Cordance Group
Remote/Work from Home position
Listed on 2026-06-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Cordance Group is looking for a Senior Customer Support Manager dedicated to enhancing customer experiences across SaaS products. This leadership role combines operational ownership and team management to address high-priority customer situations and guide team performance.

The role requires extensive experience in customer support, the ability to lead diverse teams, and strong skills in managing executive escalations. Join us to elevate our commitment to customer success and operational excellence.

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Position Requirements
10+ Years work experience
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