Remote Customer Service Representative; Training in MD

Exciting Opportunity:
Customer Service Representative

Job description:

• Full-Time Flexibility: 40 hours per week:
  Monday through Friday, 11:30 AM - 8:15 PM, and rotating Saturdays, 9:00 AM - 2:00 PM twice a month.
• Competitive Compensation: $17 - $18.50 per hour
• Remote Work Option: Start working from home after completing your training.

• Provide fluent communication (Spanish is a plus!)
• Handle a high volume of inbound calls and emails with professionalism and efficiency.
• Accurately enter data into our systems.
• Resolve customer inquiries and issues with a focus on delivering world‑class service.

• Exceptional customer service skills with a knack for problem-solving.
• Ability to type at least 30 words per minute
  .
• Strong organizational skills and effective verbal and written communication.
• Adaptability and a positive attitude in a fast‑paced environment.
• Previous call center experience is a plus but not required.

• Successful completion of a background check and drug screen.

• Health insurance
• Dental insurance
• Vision insurance
• Flexible schedule

Hybrid remote in Middle River, MD 21220

Middle River, MD 21220 (Required)

Middle River, MD 21220:
Relocate before starting work (Preferred)