Remote Processing Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon‑neutral energy‑efficient future for our communities and our planet. We do that by creating a people‑first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity – is treated with respect and given an equal chance to thrive.

• Medical, Dental, and Vision Insurance and a company‑paid health‑care concierge service to help navigate our health plan.
• 401(k) with company match.
• Paid vacation, sick, personal and parental leave.
• Paid volunteer time.
• Employee Recognition Program – convert your recognition points into gift cards.
• Employee Assistance Program to help manage daily responsibilities.
• Access to on‑demand training courses to advance further in your career.

The position is remote and can be located anywhere in the United States. The role is to serve as a Processing Specialist for Integrated Customer Services. In this role, you will be responsible for ensuring the Integrated Customer Service (ICS) team meets program deliverables by processing rebates accurately.

• Data entry and validation of energy rebate requests.
• Consistently meet outlined Key Performance Indicators (KPIs).
• Contribute to process improvements in a team‑based environment.

• Maintain 90% or greater production standards.
• Maintain an accuracy rating of 99% and minimize critical errors per month.
• Follow outlined standard operating procedures.
• Maintain a high level of professionalism.
• Develop new skills for new programs and tasks to meet utilization goals set by Supervisor.

• Previous experience in data entry is a plus.
• Resourceful and inquisitive with high energy.
• Strong organizational skills.
• Experience with Microsoft Office applications is a plus.
• Flexibility with schedule; split shifts may be required as needed. Schedule may change with minimal notice.
• May be asked to work evenings and/or Saturdays at times of increased volume.

• We provide a laptop, software, and all necessary equipment.
• Home Internet: minimum 10
  
  Mbps upload / 20
  
  Mbps download / 99% latency. Ability to hardwire internet and plug directly into router.
• Environment:
  Dedicated home office space, free of personal disruptions and with two power connections.
• Phone:
  You are scheduled to be on the phone throughout the entirety of your shift – no flexibility to answer the door or be on‑call for others during scheduled work hours.

$16 per hour plus a $65 per month internet stipend.

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status. The above job description and job requirements are not intended to be all inclusive.

CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.