Customer Success Lead - Hybrid/Remote Revenue & Team Coach
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
New York, New York County, New York, 10261, USA
Listing for:
Smartly
Full Time, Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Smartly is seeking a Customer Success Lead in New York, NY, to lead a team of Customer Success Managers. In this role, you will drive customer engagement and adoption of Smartly’s products and services.
Your responsibilities include mentoring the team, managing revenue, and ensuring a high-quality customer experience. Ideal candidates will possess a strong background in Customer Success and Sales, alongside excellent communication skills.
Smartly offers flexible work options, generous PTO, and comprehensive healthcare benefits.
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