Customer Care Service Representative – Remote; Queens

Customer Care Service Representative – Remote (Queens County, US) Job Summary

Renewable Energy Insurance Broker is seeking a dedicated Customer Care Service Representative to provide exceptional service to clients navigating renewable energy insurance solutions. This full-time, remote role offers $4,800–$5,800/month plus comprehensive benefits, with opportunities to grow within the insurance industry.

The successful candidate will respond to client inquiries, process policy applications, and ensure seamless customer experiences while supporting the company’s mission to promote sustainable energy practices.

• Job Title: Customer Care Service Representative
• Employer: Renewable Energy Insurance Broker
• Location: Remote (Queens County, US-based)
• Pay: $4,800–$5,800/month
• Job Type: Full-Time

• Respond promptly to customer inquiries via phone, email, and chat
• Assist clients in understanding insurance options and coverage
• Process policy applications and renewals efficiently
• Maintain accurate customer records and documentation
• Identify and elevate complex issues to appropriate teams
• Follow up with clients to ensure satisfaction and resolution
• Provide feedback to improve customer service processes
• Participate in training sessions to enhance product knowledge

Essential:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong customer service orientation
• Ability to work independently and collaboratively
• Proficiency with customer service software and tools
• Attention to detail and problem-solving skills
• Professionalism in handling challenging situations

Preferred:

• Previous experience in a customer service role

• Competitive monthly salary ($4,800–$5,800)
• Health, dental, and vision insurance
• Supportive and growth-oriented work environment
• Opportunities for career development in renewable energy insurance

Renewable Energy Insurance Broker specializes in providing insurance solutions tailored to the renewable energy sector. With a mission to promote sustainable practices, the company supports clients in protecting their investments while contributing to a cleaner, greener future.

How to Apply:

• Submit your application via Renewable Energy Insurance Broker’s recruitment channels.
• Highlight your customer service experience and communication skills.
• Shortlisted candidates will be contacted for interview.

TO APPLY