Customer Experience Specialist

AO Globe Life is seeking motivated professionals who want to make a meaningful impact while building a flexible, remote career. In this role, you’ll help families across the United States understand and access important supplemental benefit programs through virtual consultations.

This is a mission-driven opportunity designed for individuals who value professional development, service-focused work, and long-term income growth. Whether you’re starting your career or looking for a new direction, this role offers the structure, training, and support needed to succeed.

• Conduct scheduled virtual consultations to understand client needs

• Clearly explain benefit options and guide clients through the enrollment process

• Maintain accurate client records and follow-up communications

• Deliver exceptional client service while building lasting relationships

• Participate in ongoing training, mentorship, and professional development programs

• 100% Remote Role – Work from anywhere in the United States

• Flexible Scheduling – Structure your workday around your life

• Pre-Qualified Leads Provided – No cold calling required

• Vested Renewal Commissions – Long-term earning potential as your client base grows

• Comprehensive Training – Ongoing mentorship and professional development

• Career Advancement – Leadership and management opportunities for top performers

• Supportive Team Culture – Collaborative environment focused on success

• Strong communicators with a client-first mindset

• Organized, self-motivated professionals comfortable working remotely

• Individuals confident using Zoom and digital tools

• Candidates with customer service, consulting, or sales experience (helpful but not required)

• Growth-minded individuals who value mentorship and career development

• Authorized to work in the United States

• Windows-based laptop or PC with a functioning webcam

• Reliable high-speed internet connection

For more than 70 years, AO Globe Life has provided supplemental benefits to working‑class families across the United States. We proudly support union members, veterans, credit unions, and professional associations—helping protect families while creating meaningful career opportunities for our remote‑first team.

If you’re looking for a career that combines purpose, flexibility, and long‑term opportunity, we encourage you to apply and learn more about joining our growing team.