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Remote Health Tech Customer Success Manager
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-06-18
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Arcadia
Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Technical Support
Job Description & How to Apply Below
Arcadia is seeking a Customer Success Manager in Boston, MA, to manage customer success for non-enterprise clients. This role requires 5+ years of experience in customer success and strong problem-solving skills, with a focus on training clients and ensuring the effective use of Arcadia’s healthcare technology.
The ideal candidate will demonstrate excellent communication abilities, manage client accounts, and work closely with internal teams to support project execution. This position plays a crucial role in fostering long-term customer relationships while supporting healthcare transformation.
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