Remote Enterprise Agency Customer Success Manager
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-06-18
New York, New York County, New York, 10261, USA
Listing for:
Muck Rack
Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Muck Rack is seeking a proactive Customer Success Manager for Enterprise Agency. You will drive customer retention and expansion by building strong relationships and managing your book of business. The ideal candidate has 5-8 years of relevant experience, particularly in a B2B SaaS environment. Responsibilities include serving as the primary contact for customers, ensuring product adoption, and forecasting renewals. The role offers a competitive salary and comprehensive benefits including health insurance and PTO.
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