Remote Customer Experience Lead — Build CX
Remote / Online - Candidates ideally in
New Rochelle, Westchester County, New York, 10801, USA
Listed on 2026-06-18
New Rochelle, Westchester County, New York, 10801, USA
Listing for:
Freelanceshop
Remote/Work from Home
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, CRM System
Job Description & How to Apply Below
Freelanceshop is seeking a Customer Experience Lead to elevate the customer journey for our remote retail startup. This role involves developing CX strategies, analyzing customer feedback, and leading initiatives to enhance satisfaction and loyalty.
The ideal candidate should have 5+ years in similar roles, excellent communication skills, and experience with CRM platforms. This fully remote position offers a competitive salary, performance-based bonuses, and a supportive work culture.
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