Remote Bilingual Tier 1 Service Desk; Spanish/English
Remote / Online - Candidates ideally in
Providence, Providence County, Rhode Island, 02912, USA
Listed on 2026-06-19
Providence, Providence County, Rhode Island, 02912, USA
Listing for:
ASM Research, An Accenture Federal Services Company
Remote/Work from Home
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is looking for a Bilingual Tier 1 Service Desk Representative to join their fully remote team. Your role will involve supporting Spanish and English inbound calls, assisting customers with their inquiries, and providing updates on complaints.
The successful candidate must have a high school diploma or GED and two or more years of customer service experience. Proficiency in Spanish and a solid understanding of customer service practices are essential for this role.
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