Head of Customer Success — Build Team; Remote
Remote / Online - Candidates ideally in
Bristol, Washington County, Virginia, 24202, USA
Listed on 2026-06-19
Bristol, Washington County, Virginia, 24202, USA
Listing for:
Octopus Legacy
Remote/Work from Home
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager
Job Description & How to Apply Below
Octopus Legacy is seeking a Customer Success Manager in Bristol, Virginia to lead a new team dedicated to transforming customer experiences in bereavement support. The role involves creating structure and operational processes while ensuring the team meets key performance indicators.
As a pivotal part of our mission, you will unite various functions and provide exceptional service to grieving customers. The company offers a competitive package, inclusive culture, and opportunities for personal growth.
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