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Remote Retention & Customer Success Specialist
Remote / Online - Candidates ideally in
Lee's Summit, Lees Summit, Jackson County, Missouri, 64002, USA
Listed on 2026-06-20
Lee's Summit, Lees Summit, Jackson County, Missouri, 64002, USA
Listing for:
ADT
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
ADT is seeking a Retention and Customer Service Representative to manage customer retention efforts effectively. This fully remote position starts after required onsite training in Jacksonville, FL. The successful candidate will handle high call volumes, using problem-solving and sales techniques to prevent cancellations and enhance customer loyalty.
Benefits include full medical coverage, a retirement plan, and opportunities for career advancement. This position is ideal for candidates with a strong background in sales or customer retention.
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