Overnight Remote IT Helpdesk Agent
Remote / Online - Candidates ideally in
Auburn, Lee County, Alabama, 36830, USA
Listed on 2026-06-20
Auburn, Lee County, Alabama, 36830, USA
Listing for:
NTT America, Inc.
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, Customer Service Rep, Bilingual
Job Description & How to Apply Below
NTT America, Inc. is looking for a Helpdesk Agent to support our Montgomery, Alabama operations remotely during overnight shifts. The role involves diagnosing Level 1 PC and software issues, handling user requests, and maintaining accurate documentation.
Ideal candidates have at least a year in customer service, IT proficiency, and excellent customer service skills. The position requires a dedicated workspace and high-speed internet. NTT DATA supplies equipment for the role, underlining a commitment to quality service.
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