Remote Head of Residential Customer Support
Remote / Online - Candidates ideally in
Iowa City, Johnson County, Iowa, 52240, USA
Listed on 2026-06-20
Iowa City, Johnson County, Iowa, 52240, USA
Listing for:
Point Broadband / Sunset Digital
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
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Management
Job Description & How to Apply Below
Point Broadband is seeking a Manager for Residential Customer Support, responsible for leading operations across multiple states. This role focuses on enhancing customer experience, operational performance, and employee engagement, while managing supervisors and frontline teams in a fast-paced environment.
The ideal candidate should have at least 5 years of customer support experience and proven success in managing high-volume teams. The position is remote but candidates must reside in specific operating states of Point Broadband.
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