Remote Call Center Leader — Coaching Impact
Remote / Online - Candidates ideally in
Syracuse, Onondaga County, New York, 13201, USA
Listed on 2026-06-20
Syracuse, Onondaga County, New York, 13201, USA
Listing for:
Talentoma
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Talentoma is hiring a Remote Call Center Team Lead to oversee call center representatives and ensure high-quality customer interactions. This position involves leading and coaching agents, monitoring productivity metrics, and assisting with escalated issues.
The ideal candidate should have strong leadership experience in a call center environment, excellent coaching skills, and the ability to manage a remote team effectively. The role offers a fully remote working environment and competitive compensation.
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