Remote Customer Service Lead: Move-Closure Champion
Remote / Online - Candidates ideally in
Franklin, Williamson County, Tennessee, 37064, USA
Listed on 2026-06-20
Franklin, Williamson County, Tennessee, 37064, USA
Listing for:
ReadyRoles
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Ready Roles is looking for a Remote Customer Service Lead to manage the resolution of customer issues, coach dispatchers, and uphold standards that enhance customer loyalty. You will oversee the final phase of the client journey, ensuring issues are resolved efficiently and that customer feedback is meticulously addressed.
The ideal candidate will have 2-3+ years of experience in customer service leadership and a strong ability to guide teams under pressure. Proficiency in tools like Slack and CRM systems is essential.
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