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Customer Experience Advisor

Remote / Online - Candidates ideally in
Dallas, Dallas County, Texas, 75215, USA
Listing for: AO Globe Life
Remote/Work from Home position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Bilingual
Job Description & How to Apply Below

AO Globe Life is seeking motivated professionals to join our mission-driven, fully remote team. Whether you’re a recent graduate in business, marketing, communications—or pursuing a people-focused career with long-term growth—this opportunity provides the training, mentorship, and structure to help you succeed from anywhere in the United States.

With comprehensive onboarding, inbound client interest, and a supportive development system, you’ll build meaningful relationships while growing your professional skillset.

Key Responsibilities
  • Conduct virtual consultations with clients via Zoom

  • Guide individuals and families through personalized supplemental benefit options

  • Support clients throughout the enrollment process with professionalism and clarity

  • Maintain accurate and organized digital documentation

  • Deliver responsive follow-up and high-quality client service

  • Participate in weekly training sessions and mentorship programs

  • Build long-term client relationships rooted in trust and service

Qualifications
  • Strong communication and interpersonal skills

  • Organized, self-motivated, and comfortable working independently

  • Confident in virtual meetings and familiar with digital tools

  • Motivated by purpose-driven work and helping others

  • Customer service or client-facing experience preferred, not required

  • Authorized to work in the United States

  • Reliable internet connection and Windows-based laptop or PC with webcam

What We Offer
  • 100% remote work environment

  • Flexible scheduling

  • Inbound client interest — no cold outreach

  • Weekly performance-based pay

  • Renewal-based income growth opportunities

  • Full training and licensing support

  • Monthly and quarterly performance bonuses

  • Equity opportunity for qualifying team members

  • Clear advancement pathways into leadership roles

  • Collaborative, mission-focused team culture

About AO Globe Life

For over 70 years, AO Globe Life has provided supplemental benefits to working-class families nationwide, including union members, credit union members, and veterans. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

If you’re ready to take the next step in a purpose-driven remote career, apply today.

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