Remote BPO Team Lead – SLA & Quality Coach
Remote / Online - Candidates ideally in
Kaneohe, Honolulu County, Hawaii, 96744, USA
Listed on 2026-06-20
Kaneohe, Honolulu County, Hawaii, 96744, USA
Listing for:
Selectica International Solutions
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
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Customer Service/HelpDesk
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Management
Job Description & How to Apply Below
Selectica International Solutions is looking for a Team Leader for its inbound customer support operations. The role involves managing support calls and monitoring metrics like SLA and CSAT to ensure quality service.
The ideal candidate should have at least 1 year of team lead experience in a similar environment. The position offers a work-from-home opportunity along with benefits like PF & ESIC and a good leave policy.
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