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Escalation Management Lead – Microsoft Cloud

Remote / Online - Candidates ideally in
Redmond, King County, Washington, 98052, USA
Listing for: ManpowerGroup Global, Inc.
Remote/Work from Home position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35 - 38 USD Hourly USD 35.00 38.00 HOUR
Job Description & How to Apply Below
Position: Escalation Management Lead – Microsoft Cloud Support

Manpower Group Global, Inc. is searching for a Support Engineer 3 to join their Customer Advocacy and Trust organization. You will support escalation management and customer satisfaction initiatives, utilizing your extensive experience in customer engagement and Microsoft products.

The ideal candidate should possess excellent communication and problem-solving skills, with a customer-centric mindset. The position offers a dynamic work environment dedicated to innovation, along with benefits such as medical, dental, and weekly pay.

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