Remote Customer Experience Agent – Escalations
Remote / Online - Candidates ideally in
Nevada, Story County, Iowa, 50201, USA
Listed on 2026-06-20
Nevada, Story County, Iowa, 50201, USA
Listing for:
SmartStop 3PM
Remote/Work from Home
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Smart Stop 3PM is looking for a Customer Experience Agent to manage customer escalation calls and ensure satisfaction. This role is crucial in providing support across various communication channels.
The ideal candidate should have customer service experience, problem-solving skills, and the ability to function well in stressful environments. Competitive salary range of $16.00 to $18.00 per hour with benefits including medical and 401(k).
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